Feedback & complaints

Feedback & complaints

Your feedback is important as it helps us to know what we are doing well, and what we need to improve.

Members of the general public and any person connected with our organisation has the right to give us feedback, express their concerns, or lodge a complaint.

The following guidelines explain how you can do that. Choose from one of the following options to provide your feedback, concern or complaint.

• Tell one of our employees
• Visit us at our Head Office – 2/59 Albany Hwy, Victoria Park 6100 (Entry via Oswald Street)
• Call us on 08 6325 770
• Email hello@nesti.org.au
• Fill out the form on our Contact Us page
• Or click here to fill out the online Feedback & Complaints Form

Nesti Housing is committed to maintaining our highly ethical corporate culture, and we take our corporate legal responsibilities very seriously. We encourage current or former:

• Employees
• Contractors
• Volunteers
• Associates
• Or spouses, relatives, or dependents of the above

to speak up relating to any misconduct, improper state of affairs, or breaches of legislation at Nesti Housing or any associated organisation. Our fully confidential and independent whistleblower service is provider by RSM Australia. Contact RSM on 1800 270 748. The line is open 24/7, 365 days a year.

If you have a matter that has not been resolved to your satisfaction, you may wish to contact one of the following organisations. We can help you to contact them if you wish.